Privacy policy

Casa Castillo knows that you care how information about you is used and shared. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Casa Castillo, you accept the practices described in this Privacy Notice.

 

What Personal Information About Customers Does Casa Castillo Gather?

The information we learn from customers helps us personalize and continually improve the Casa Castillo shopping experience. The following information details how your information will be protected.

Information You Give Us: We receive and store only the information you provide to us through our Web site or in other communications. You always have the right not to provide certain information. We use the information that you provide only for the purposes of responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.
E-mail Communications: To help us make e-mails more productive and to improve your shopping experience, we will send you newsletters detailing our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account.

 

Does Casa Castillo Share the Information It Receives?

We respect your privacy and appreciate your business. Casa Castillo will never sell your personal information to a third party for any marketing purpose whatsoever. Further, at no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

 

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. It is important for you to protect against unauthorized access to your password and to your computer.

 

Which Information Can I Access?

Casa Castillo gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

 

Conditions of Use, Notices, and Revisions

If you choose to visit Casa Castillo, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link on the side menu, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Automatic Information

For security purposes Casa Castillo sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: sales@casacastillo.com